Corrections policy

Corrections are handled as auditable data updates. We do not silently rewrite historical observations when a practice submits new evidence.

What to send

Practice name, address, contact details, the price or detail that is wrong, and evidence such as a current price list URL, PDF, email confirmation, or practice submission.

How we verify

We check the submitter where possible, create a source document, add a new observation, supersede old rows if needed, and recompute affected pages and statistics.

What changes publicly

If evidence is strong, the public page updates with source and freshness context. If evidence is ambiguous, the item may stay in review.

What does not happen

Unverified user reports do not enter core statistics, and low-confidence corrections do not automatically overwrite source-backed rows.

Practices can start via the practice page or send a correction through the contact route.